Shipping policy

Shipping Policy

All prints are made to order and carefully packaged to ensure they arrive safely.

Production Time: Please allow up to 10 business days for your order to be produced and prepared before dispatch.

Shipping Destinations: We ship to Australia only.

Australia 🇦🇺

• All states & territories: Flat rate of $10.00 AUD standard

Delivery Times:

• Australia Standard: 3–7 business days after dispatch

Delivery times are estimates and may vary depending on your location and carrier delays.

Tracking: Once your order has been dispatched, you will receive a tracking number via email.

Packaging: All prints are carefully packaged to prevent damage during transit. Framed prints are wrapped and boxed securely.

Damaged or Lost Orders: If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date with your order number and photos of any damage. We will work with you to resolve the issue promptly.

For any shipping enquiries, please contact us at chailatumampos@gmail.com.